Straight answers, before you order.

Yes — products with a published price support online checkout and Cash on Delivery. Products shown as Price on enquiry use our enquiry workflow: send us your requirements and we'll reply with pricing and lead time.

Talk to a qualified healthcare professional before combining our products with prescription medicines, especially for conditions like diabetes, hypertension or thyroid issues. Product pages list ingredients so your doctor can review them.

Metro cities: 2–4 business days. Rest of India: 4–7 business days. Remote PIN codes may take longer. A tracking link is emailed as soon as your order ships.

Unopened, sealed products may be returned within 7 days of delivery. Opened products cannot be returned for hygiene reasons. Damaged-in-transit items are replaced free of charge — send us a photo within 48 hours of delivery.

Yes. Choose a video, audio or text consultation on the consultation page. Video and audio run in 30-minute slots between 10 AM and 6 PM IST, confirmed by our team. Text consultations start immediately, and your first one is free.

No. A prescription is issued only when the practitioner considers it clinically appropriate. Many consultations result in general advice rather than a prescription.

No. If you have chest pain, difficulty breathing, severe bleeding, sudden weakness, or any other emergency symptom, call your local emergency number or go to the nearest hospital immediately. Online consultation is not a substitute for emergency care.

Free shipping on orders above ₹999. A flat ₹79 shipping charge applies to orders below that. Delivery charges are shown at checkout before you pay.